Cloud architecture
New deployments and modernization of existing hosted applications.
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Observability & reliability
OpenTelemetry, structured logs, metrics, traces, alerts, and service-level objectives. Plan backups, restoration tests, release rollback, and capacity management alongside the application.
Discuss your projectStart with the user-visible failure
Illustrative incident investigation
Order submission is taking too long
Metrics
Is the slowdown widespread or limited to a subset of requests?
Traces
Which part of the request path accounts for the delay?
Logs
What contextual events explain the failing operation?
Observability connects symptoms to a request path and its context. Instrument the business operation so an engineer can investigate without guessing which service or dependency failed.
Every alert should have a next step
| Field | What it should answer |
|---|---|
| Impact | Which user workflow is impaired? |
| Scope | Which service, environment, or tenant is affected? |
| Owner | Who is responsible for responding? |
| Runbook | What should be checked and how can service be restored? |
What should stay out of telemetry?
Avoid logging credentials, sensitive payloads, and unnecessary personal data. Choose correlation identifiers and redacted context that still allow the request to be investigated.
Your project, scoped around the outcome
Build with Observability & reliability
Service dashboards, actionable alerts, and incident and restoration runbooks.
Talk through the scopeRelated technologies
Delivery automation
Products that need repeatable builds and controlled releases.
Explore Delivery automation